Privacy Policy

Last Updated: June 30, 2025

1. Introduction

AIOS Companion SA ("we", "our", "us", or "Companion") is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you use our Companion application, website, and related services (collectively, the "Services").

This Policy applies to all users of our Services globally. By using our Services, you consent to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

Companion is designed to process data locally on your device. We are committed to minimizing data collection and ensuring your privacy. Here's what we collect:

2.1 Information You Provide

• Account Information: When you sign up for Companion, we collect your name, email address, and password.
• Payment Information: If you purchase a subscription, we collect payment details, billing information, and transaction history. Full payment details are processed by our secure payment processors and are not stored on our servers.
• Communications: Information you provide when you contact us for support, feedback, or other inquiries.
• User Preferences: Settings and preferences you configure while using our Services.

2.2 Automatically Collected Information

• Usage Statistics: Anonymous data about how you use the Application, including features used and time spent.
• Device Information: Information about your device, such as operating system version, hardware specifications, unique device identifiers, and IP address.
• Error Reports: Information about crashes or errors to help us improve the Application.
• Log Data: Information that your browser or device sends whenever you visit our website or use our Application, including access times, pages viewed, and referring websites.

3. Local Processing and Data Storage

Companion processes data locally on your device. This means:

• Your files, documents, and personal data processed by automations remain on your device.
• Automated tasks run locally without sending your content to our servers.
• Your personal files and content are not uploaded to our servers unless you explicitly choose to use cloud features.

NOTWITHSTANDING THE ABOVE, YOU ACKNOWLEDGE AND AGREE THAT NO METHOD OF TRANSMISSION OVER THE INTERNET OR METHOD OF ELECTRONIC STORAGE IS 100% SECURE. WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE ITS ABSOLUTE SECURITY.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments and questions
• Understand how users interact with our Services to improve functionality
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights, property, and safety of Companion, our users, and others
• Comply with legal obligations

5. Legal Basis for Processing (EU/EEA Users)

If you are in the European Union or European Economic Area, we collect and process your personal data on the following legal bases:

• Performance of Contract: Processing necessary to provide the Services you have requested.
• Legitimate Interests: Processing necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
• Compliance with Legal Obligations: Processing necessary to comply with applicable laws.
• Consent: Processing based on your specific consent.

6. Sharing Your Information

WE DO NOT SELL YOUR PERSONAL INFORMATION. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our Services, conducting our business, or serving you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with third parties when we have your consent to do so.
• Protection of Rights: We may share information to protect the rights, property, or safety of Companion, our users, or others.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside of the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at contact@aioscompanion.com. Please note that some of these rights may be limited where we have compelling legitimate grounds or legal obligations to process your personal information.

10. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at contact@aioscompanion.com, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our Services after any changes to this Policy constitutes your acceptance of the updated Policy.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANION, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES OR ANY PERSONAL INFORMATION CONTAINED THEREIN.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

AIOS Companion SA
Email: contact@aioscompanion.com